Quick Answer: Why Don’T They Say You’Re Welcome At Chick Fil A?

What does Chickfila always say?

Let us clue you in: It’s that whenever you say “thank you” to a Chick-Fil-A employee, they’ll inevitably reply “my pleasure.” Not “you’re welcome” or “anytime” or “sure thing” or “have a nice day!” But “my pleasure.”.

Are Chick Fil A employees happy?

Employees at Chick-fil-A were the most likely of the 15 chains surveyed to say “please” and “thank you,” and to smile at drive-thru customers. Chick-fil-A workers were also as the second most likely to have a “pleasant demeanor,” only topped by the up-and-coming fast-food chain PDQ.

Why is Chick Fil a service so good?

This is the fourth year in a row that Chick-fil-A has earned the No. 1 spot when it comes to customer service. Chick-fil-A’s fans rave about the chain’s customer service, polite employees, and cleanliness.

How does Chick Fil A greet their customers?

“‘How may we serve you? ‘ is our basic greeting over the headset,” Goebeler said. When it’s a customer’s turn at the counter, Goebeler said Chick-fil-A’s employees say, “I can serve the next guest right here.” Using such phrases gets so ingrained that they don’t sound scripted, he said.

Did Chick Fil A Stop saying my pleasure?

Though there’s nothing in the official Chick-fil-A employee training on saying “my pleasure,” according to a Reddit user who works there, it’s still an important part of the company culture. “’You’re welcome’ seems too indifferent, and we’re told to use elevated language,” the employee says.

Why are Chick Fil A closed on Sundays?

Is Chick-fil-A really always closed on Sundays? Yes! … The tradition dates back to Truett Cathy’s original restaurant, The Dwarf Grill, which closed on Sundays because the diner was open 24 hours a day, and he wanted to give his team a day off to rest and to worship if they choose.

What if you say my pleasure before Chick Fil A?

It really hit home and after Founding Chick-Fil-A, it was recommended that they say “my pleasure” instead of your welcome. … Let me settle this, if you come in, and say “my pleasure” before an employee does, nothing happens.

Why are Chick Fil A employees so friendly?

Originally Answered: Why are Chick-fil-A employees so nice? It’s because they hire young people people who have great attitudes and these employees get rigorous training. They are trained to go above & beyond for their customers.

Is Chick Fil A Mormon?

Chick-fil-A is owned by devout Christians, not Mormons, and their managers and employees overwhelmingly seem to be Christian and endlessly polite.

Can you tip Chick Fil A workers?

Chick fil A employees are not allowed to accept tips.

Is Costco Mormon owned?

Is the owner of Costco Mormon? Costco is owned by shareholders. … Sinegal is a co-founder of Costco.

Do you have to say my pleasure at Chick Fil A?

So at the 2001 annual Chick-fil-A Operators seminar, Truett challenged around 900 Operators to swap out “You’re welcome” or “No problem,” with “my pleasure. “You can’t say ‘my pleasure’ without looking them in the eye,” he told the crowd.

What is Chick Fil A customer service?

1-866-232-2040If you are a previous A-List Member, or have funds loaded to your Chick-fil-A One account, you will need to contact Chick-fil-A CARES at 1-866-232-2040 to deactivate your account.

Is Chick fil a receipt day real?

On Receipt Day, anything purchased will be offered for free in the month of January. Whatever a person orders, including catering, is eligible to receive at no charge at the start of the new year — as long they have their receipt. The promotion started at 11 a.m. and will end at 8 p.m.